Our Team

Donna is our senior housekeeper and a hands-on leader who leads by example every day. She’s committed to upholding exceptional standards across the home, ensuring residents enjoy a clean, safe, and dignified environment that reflects the care and respect at the heart of Doves Nest.

Theresa has led the housekeeping team at Doves Nest since 2011, setting consistently high standards to ensure the home remains welcoming, comfortable, and beautifully maintained. Her attention to detail and warm approach help create an environment where residents feel truly at home.

Amanda shares the front desk role at Doves Nest with Beverley, offering a warm welcome to everyone who walks through our doors. With her friendly nature and calm professionalism, she helps create a first impression that reflects the heart of our home—kindness, respect, and genuine care.

Beverley has been welcoming visitors to Doves Nest alongside Amanda with warmth and kindness since joining the team in 2021. As our receptionist, she’s the friendly face at the front desk—ensuring every first impression is one of care, respect, and genuine hospitality. Her approachable nature and attention to detail help create an environment where everyone feels instantly at ease.

Delia officially joined Olea Care Group in 2018, though her involvement with the company spans many years. With a wealth of experience and professional expertise, she leads the nursing team through thoughtful coaching and mentoring—setting high expectations while fostering growth, confidence, and excellence in care

Estern joined Doves Nest in 2024 and was promoted to Senior Nurse the following year, a testament to his exceptional clinical skills and commitment to excellence. He’s passionate about delivering high-quality care and takes pride in ensuring every resident feels safe, respected, and well supported.

Sandra has been a key part of Doves Nest since 2008, bringing experience, dedication, and high standards to everything she does. As a natural leader, she sets the tone for excellence—guiding her team with clarity, compassion, and a commitment to delivering outstanding care.

Laura has been a cornerstone of Olea Care Group for over 20 years, championing the highest standards of care and operational excellence. Her leadership has helped Fernlea flourish into a home defined by innovation, warmth, and quality. Known for her approachable style and clear communication, Laura earns consistent praise from residents, families, and colleagues alike for her unwavering commitment to excellence.

What does person centred care mean to you? Making sure everyone is seen and respected as individuals

What is your favourite way to brighten someone's day? Spend time listening and chatting - let people tell you their whole story 

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Jackie has been part of Fernlea since 2021, and is the friendly face who greets every visitor with a smile and a kind word. As our receptionist, she’s passionate about creating a first impression that reflects Fernlea’s values—kindness, respect, and genuine warmth. Her presence helps ensure that everyone who walks through our doors feels instantly at home.

Beverly has been part of Fernlea since 2016, bringing energy and enthusiasm to every corner of daily life. She’s dedicated to ensuring residents continue to enjoy meaningful moments, and thrives on creating new opportunities for fun, engagement, and wellbeing.

What does person centred care mean to you? An individuals care and support being tailored
to their needs and their preferences

Whats one lesson you’ve learned from someone that you will always carry with you? Always be open minded and try to understand someones situation

Pam has been at Fernlea since 2018, bringing genuine warmth and care to every corner of the home. She’s dedicated to creating an environment that’s not only clean and comfortable, but filled with kindness—a place residents are proud to call home.

Justin has been Fernlea’s head chef since its opening in 2014, bringing passion and flair to every plate. He’s dedicated to serving residents a daily menu that’s both nutritious and delicious, and loves to surprise and delight with themed evenings that celebrate food, culture, and community.

Louise has been with Olea Care Group since Fernlea first opened its doors in 2014. Rising through the ranks from care assistant to deputy manager, she leads with a quiet strength—setting high standards of excellence while remaining a kind, approachable presence for both residents and colleagues

What does person centred care mean to you? It means that everything we do has that person at its centre. Care is not one size fits all.

What does 'making a difference' look like to you? Going home every day knowing that I have made at least one person feel better, happier, supported, or heard - whether that is a resident or member of staff                                

Natalie has been part of Fernlea since its opening in 2014, bringing consistency, care, and leadership to her role. She’s committed to guiding her team with integrity and compassion, ensuring every resident receives the highest standard of care in a warm and supportive environment.

Gary joined the business in 2002 and has played a pivotal role in its financial and operational development.
He holds financial qualifications from the Chartered Institute of Management Accountants (CIMA) and an MBA from Bradford University. His responsibilities span financial viability, property management, future business development, and the strategic implementation of quality management systems.
Gary is known for his forward-thinking approach, operational rigour, and commitment to sustainable growth.

Helen acquired Yorklea Nursing Home in 1987, laying the foundation for what would become Olea Care Group. Today, she leads Doves Nest as General Manager, continuing her commitment to delivering high-quality, person-centred care.
Her leadership is rooted in decades of experience and a deep understanding of what matters most to service users and families. Helen remains closely involved in the direct provision of care, ensuring that standards are upheld and the environment reflects the compassion and professionalism at the heart of Olea Care.
Her values continue to shape the organisation, inspiring a culture of integrity, warmth, and excellence.

With over two decades of experience in the organisation, Laura now leads Fernlea as General Manager, ensuring the highest standards of care and operational excellence.
She is responsible for the management, provision, and monitoring of services at Fernlea, while also supporting administrative functions across the wider group. Her leadership is grounded in years of experience as the group’s Business Manager and her NVQ Level 4 in Leadership and Management, gained in 2006.
Laura is recognised for her calm authority, sector insight, and unwavering commitment to quality care.

Diane has worked for the company since 1994. Through the company’s development she trained and worked as a chef for 12 years. Due to a medical condition she was retrained as an office administrator and is currently working toward a certificate in accountancy. Under the supervision of our business manager, she is responsible for trade payables and co-ordinates purchasing across the group.

Jacqui has worked for the organisation for over 30 years. Starting as a Care Assistant, she has been developed by the organisation and performed a number of management responsibilities, until she became the General Manager of Yorklea Nursing Home in 2004 when she achieved the Registered Managers NVQ Level 4 in Leadership and Management. Jacqui now forms a key part fo the head office team and overviews general complaince across the group.

Daniella represents the third generation of the Claffey family and leads the financial operations of the group with precision and purpose.
She joined Olea Care Group in 2017 after completing her Degree in Management, and has since advanced her professional qualifications—achieving the CIMA Managerial Level in 2022 and currently working towards full Chartered Management Accountant status.
Daniella is known for her analytical mindset, steady leadership, and commitment to financial integrity across the organisation.

Nicola joined the Olea Care team in 2018 and stepped into the role of Human Resources Manager in 2022, bringing a thoughtful, people-first approach to every aspect of team development.
With extensive experience in designing strategies that enhance service quality, strengthen collaboration, and embed meaningful training initiatives, Nicola plays a key role in shaping a positive, high-performing workplace culture.
She achieved her Level 5 qualification in Human Resources in 2021 and is currently working towards her Level 7—reflecting her ongoing commitment to professional growth and sector excellence

Louise is part of the third generation of the Claffey family and leads marketing and communications across the group, shaping its voice and public presence with clarity and creativity.
She joined the business in 2019 after graduating with First Class Honours in Business Management, and has since earned a Distinction in her Graduate Diploma in Law. Louise is currently undertaking a Master’s in Business Administration, reflecting her commitment to continuous learning and strategic leadership.
Known for her ability to translate complex ideas into engaging narratives, Louise plays a key role in stakeholder engagement and brand development across the organisation.