Planning and Management

Planning and Management

 

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Effective planning and a processed approach to management will provide the platform for our achievements.

 

Together with the people who make up our organisation, effective planning and a processed approach to management will provide the platform for our achievements. A high standard of integrity, professional conduct and business judgement will form the cornerstone of how we conduct business. Effective planning will ensure that quality is planned into our service and not left to chance or judgement.

Continual improvement is a permanent objective and will provide us with a performance advantage and ensure we are able to react quickly to changing requirements.

The management team ensures that the skill mix of the care team is appropriate for the range and diversity of the resident’s care needs. We are committed to implementing and maintaining a robust and rigorous development process. This will ensure, through the creation of a learning environment, that each individual will continually learn and improve performance that will increase contribution and ensure staff will fulfil the aims of the home and meet the changing needs of residents.

Our online development resource, ClickforCare, is an integral part of our learning environment and its creation demonstrates our commitment to providing a supportive, easy to access platform to assist our “Developing for the future” programme that supports our service.

Our Philosophy

Our aim is always to be the recognised first choice provider of quality care for our service users.

Person Centred Care

Our philosophy is centred around our residents who are our main focus and the reason we exist.

Our People

Our people form the foundation on which our goals are achieved to form the cornerstone of success.

Doves Nest

Doves Nest

Doves Nest has served the local community for over 30 years. Situated in Clayton Bridge, a recently appointed conservation area, siting in just under an acre and backing onto woodland, it is less than a ten minute drive from Manchester Town Centre and has good public transport facilities. Accommodating 36 residents ranging from adults aged 18+ with physical disabilities and/or complex healthcare needs to adults with conditions related to ageing.

Fernlea

Fernlea

Located at the heart of Hazel Grove village in Stockport, nestled beside Torkington Park, an area of natural beauty, Fernlea provides first class accommodation and excellent care services offering residents an unrivalled level of care and support. Fernlea is registered for 50 residents, with 48 private rooms all with en-suite shower rooms and 2 independent living apartments with separate kitchen, living room, bedroom and shower room.

Yorklea

Yorklea

Rated as Excellent by the Care Quality Commission in 2010 and consistently achieving the Gold rating by Manchester City Council, Yorklea prides itself on providing all residents with the highest possible standard of person centred care in a friendly, homely and supportive environment. Located at the centre of Chorlton,  close to all the local amenities and transport facilities, it is less than a ten minute drive from Manchester Town Centre.